Review: Lady Dinah’s Cat Emporium ♥

If you’re a blogger, I’m sure you’ve probably already heard of the famous Lady Dinah’s Cat Emporium,
which is Londons first cat cafe! A cat cafe is basically what it says
on the tin, a normal cafe, but with cats casually strolling around for
you to play with.

Being a massive cat lover it was the land of dreams
for me, or so I thought! I felt incredibly lucky to have booked a time
slot for the weekend only a few weeks in advance, as there’s usually a
few months of a waiting list. So we’d booked our time slot for 4.30pm on
the Saturday afternoon after our shopping trip. 

We arrived at the cafe
and were greeted in a hot little room where we were told the ‘rules’ of
the premises, which was basically not to bother the cats if they are
sleeping, which seems very fair to me. We were then asked to wash our
hands, paid £5 each as the entry fee, and then made our way through to
the main cafe. I didn’t really mind paying the £5 fee, as it’s not a normal cafe, and this charge goes towards to care of the cats.

Review of Lady Dinah's Cat Emporium

We were kind of blindly led into the
cafe, which already had quite a few people seated, and we weren’t told
where to sit, or even that there was a basement down the stairs with
more seating. So we gingerly went and sat at a table for two near to the
window, although we weren’t sure if this table was already taken. We
then kind of sat around for about 15 minutes waiting for something to
happen. The atmosphere was a little bit weird to be honest. The staff
were fine, but their customer service skills could do with brushing up a
little bit. There were a few cats asleep in the window, but there was
none walking around or playing, but maybe they had had a busy day! I liked the decor of the cafe, which had a vintage kind of theme to it, and I loved the vintage crockery the cakes came out on!

Lady Dinah's Cat Emporium review

a while a staff member came over and asked us what we would like to
order to eat or drink. This was fine, except we hadn’t been given a menu
in the first place to pick from. So she went off to find us a menu, and
then came back again, and then went off again whilst we picked. I picked
a carrot cake and a Fentimans lemonade, and Liam requested a Forrero
Rocher cake, and a different lemonade.

When the waitress came back
again, we made our order, and everything seemed fine. She then returned
to tell us they hadn’t got either drinks left, so we picked
alternatives. She then returned once more to tell us the cakes weren’t
available either, so we stuck to simple Victoria Sponge Cake and a
Vanilla Cupcake (a bit boring and horrendously expensive.. £3.95 for a slice of cake and £2.80 for a cupcake). It was
annoying that she hadn’t bothered to check and tell us the stock levels
before we ordered. So we had to make a rather rash decision for
alternatives, which weren’t great.

So the food
wasn’t good, nor was the atmosphere, the price, or the staff. So what
about the cats? There is a total of 11 rescue cats living at the cafe, 8
of whom are related. I have read a few reviews where people say the
cats seemed unhappy and not very well looked after. But to me the cats
seemed perfectly content, they were all snoozing away and a few enjoyed a
little stroke from keen visitors.

They had lots of places to play and
rest, and there was lots of places for them to hide too, away from
bothersome guests. We didn’t get to see too many cats, nor have much
interaction, but I didn’t mind this, you can’t control the cats. I liked
having them around, and they were interesting to watch when they were
awake, and they seemed pretty happy to me! I think we probably only saw about 5 of the cats in total, even when I went downstairs to find them they were no where to be seen.  

Overall I am glad I went to the cat cafe, because it’s an experience and I’d hate to have missed out! But I probably wouldn’t go again, nor necessarily recommend it unless you’re a crazy cat lady and just want to be around cats. If you’re looking for a nice place for tea and cake this isn’t it. If you’re looking for a more interactive experience with animals, the zoo is probably better. I can imagine a lot of people being disappointed with this, as the cats aren’t always playful and fun. Cats like to sleep, so sleeping is what they do!

Review: Lady Dinah’s Cat Emporium ♥

Review: Lady Dinah’s Cat Emporium ♥

Review: Lady Dinah’s Cat Emporium ♥

Review: Lady Dinah’s Cat Emporium ♥

Review: Lady Dinah’s Cat Emporium ♥

Review: Lady Dinah’s Cat Emporium ♥

Lady Dinah's Cat Emporium




  1. August 25, 2014 / 11:42 am

    I want to go, purely for the cats!

  2. August 25, 2014 / 12:10 pm

    I really envy the cat cafe in Japan where they originated, the cats seems endless and playful. The cats on your photos look really cute, too bad the overall service is blah. The closest cat cafe near my country is in Singapore, I think it's not quite as good as the ones in Japan though..

    Recent Post: Fashion Hauls & Freebies

  3. August 25, 2014 / 12:20 pm

    It's a shame their customer service isn't as good as the idea. I'd kind of want to try it but I'm not sure about the food, I wouldn't want cats hair in my cake or anything.
    I'm a stickler for customer service though so if someone hadn't bothered to get me a menu or told me where I could sit I'd probably have just left


  4. August 25, 2014 / 5:22 pm

    That's a little disappointing about the customer service, or lack of! I've been wanting to visit Lady Dinah's since I'd heard about the prospects of it coming to London. I'd even offered to volunteer there. I am all about the customer service when I visit restaurants and even cafes. Hopefully they'll read reviews and pick up on it. As for the lack of cakes, shocking! :p

    Peach Pow XO

  5. August 25, 2014 / 8:45 pm

    I've just been to Paris and we went to the cat cafe there which is called Le Cafe des chats. It was a nice experience and the cats certainly seemed content. I agree that these places are probably for crazy cat ladies though ( I am one so I don't mind ;)), my booking in Paris was at a similar time and there wasn't much left on the menu there either. I would still fancy going to the London one just to check it out.

  6. August 25, 2014 / 9:10 pm

    I really enjoy the concept, but as I said to you – when we walked past and looked in it was all a bit weird and the atmosphere then didn't look particularly great. The original idea is from Japan where people don't generally keep their own pets so they go and 'rent out' a cat to play with for an hour or so! Much more interactive kitties!

  7. August 26, 2014 / 8:14 am

    This place looks really cute, and sounds great in theory, but I'm really happy that you gave an honest and straightforward review of it. I think I'll stick to having my tea at home for now, where my cat begs for my food 🙂

    <3 dani

  8. August 26, 2014 / 12:25 pm

    I'm so jealous you got to go! I have never managed to get a booking (and I cannot book things three months in advance – you never know what will happen!). It is nice to see an honest review. I have read a few reviews so I'm not sure I'd go in expecting something amazing but it's a lovely novelty.

    Rachael at

  9. August 26, 2014 / 2:58 pm

    How disappointing. It's a shame because on the surface it sounds just like the kind of place a cat crazy person like me would wanna visit. It's a shame the customer service wasn't very good either. At least you got some lovely photos of the cats to share with your readers 🙂

    Yazmin xx

Please leave a comment!